PT | EN

FREQUENTLY ASKED QUESTIONS

& INFORMATIONS

What does Nassoma mean?

Nassoma means queen in an angolan language called

Umbundo (portuguese is the official

language of Angola, but other languages

are also spoken in the country). The designer chose this

name to pay homage to her mother and her angolan heritage.


Where are your clothes made?

All of our clothes are made in Portugal.


How long will it take you to

send my order?

All items are made-to-order so it will take us some

time (7-10 business days) to produce  them.


Can you make a change to an existing design, such as colour or length?

If you'd like to have minor alterations (e.g. shorter/longer length, shorter/longer sleeves, colour, etc.) made to the original design, just send us an email and we will do our best to help vou.


Can you design exclusive clothes for me?

Yes! Please check our bespoke page

and see how we can help you


How do I return or exchange an item?

All items are made-to-order so we can't accept returns or exchanges, unless you receive a faulty item.  


How can I be refunded?

Check our refunds page to see how it works.


Size Chart

Check our size chart here


How to order 

1. Go to your cart

2. Enter your information and decide whether you want to create an account with us. If you create an account, on your next purchase you will be able to log in at checkout and your information will already be saved.

3. Select the shipping method, enter your payment details and indicate whether the billing address is the same as the shipping address.

4. Submit the request and you will receive a confirmation email.

5. Your clothes will take between 7-10 working days to be made, unless you purchase them from the outlet sale section, as those pieces are available for immediate dispatch.

6. When your order is shipped, you will receive an email notifying you and you will have access to a tracking code.


Shipping costs

PORTUGAL €6

EUROPE €11

REST OF THE WORLD €15


Payment methods

Credit or Debit Card

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